HA

Summit

Breakthrough Awards

The Breakthrough Awards are open to all Service Excellence Initiativeā„¢ participants and alumni. The Awards serve to draw attention to and reward Excellence in Patient Satisfaction and Patient Experience.

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Breakthrough Award Scoring Explained Summit Awards Planning Guide

Breakthrough Award Recipients
    2016     2015     2014     2013

 

Breakthrough Awards Planning Guide

A step-by-step guide in helping to understand the Service Breakthrough Awards. Download, print, and review the guide. Breakthrough Awards Planning Guide

 

Online Nomination Forms

Patient Experience (HCAHPS) Breakthrough Awards

Improvement Click For Form

Achievement Click For Form

 

Patient Satisfaction Breakthrough Awards

Overall Satisfaction Improvement Click For Form

Overall Satisfaction Achievement Click For Form

 

Resident/Family Satisfaction Awards

Overall Satisfaction Achievement Click For Form

 

Emerald - At least 75th Percentile (Based on Vendor Database)
Diamond - At least 90th Percentile (Based on Vendor Database)
Platinum - At least 95th Percentile (Based on Vendor Database)

Emerald - At least 75th Percentile (Based on Vendor Database)
Diamond - At least 90th Percentile (Based on Vendor Database)
Platinum - At least 95th Percentile (Based on Vendor Database)

Bronze - At least 2 Mean Score Improvement Points (Based on a 100 point scale)
Silver - At least 3 Mean Score Improvement Points (Based on a 100 point scale)
Gold - At least 4 Mean Score Improvement Points (Based on a 100 point scale)

Emerald -Greater than the National Average Top Box Score (Based on Vendor Database)
Diamond - At least 5 percentage points higher than the National Average Top Box Score (Based on Vendor Database)
Platinum - At least 10 percentage points higher than the National Average Top Box Score (Based on Vendor Database)

Bronze - At least 5 percentage points in the Top Box Score
Silver - At least 10 percentage points in the Top Box Score
Gold - At least 15 percentage points in the Top Box Score